A known issue with real-time streaming sources such as this demo source exists. If such sources are left enabled for an extended period of time, ‘Out of Memory’ errors may occur in the Self-Service Analytics Server. To avoid this problem, disable such sources when not in use.
Feature Support
Real Time Sales Demo support for specific features is shown in the following table. Key: Y - Supported; N - Not Supported; N/A - not applicableEnable the Real Time Sales Demo Source
To enable the Real Time Sales demo source, use an automated script that activates the demo source in the Self-Service Analytics client. This script, labeledcreate-rts.sh, is included as part of the installation package. However, the script needs to be run from the Linux prompt, so administrative access to your Linux server is necessary.
RTS is installed in your server as part of the installation process. However, if an alternative installation method was used to manually install each Self-Service Analytics component, you should first confirm whether the RTS package was included during the installation efforts.
More specifically, running the automated RTS script will do the following (in the Self-Service Analytics Client):
- Add the RTS connector server details in the Self-Service Analytics Client (using port 8108).
- Define the connection type for the RTS demo source.
- Create the connection and generate the RTS icon in the Data Source page.
Set Up the Real Time Sales Demo Source
To set up the RTS demo source, take the following steps:- Log out of the Self-Service Analytics client and close the browser window.
- Access the Linux prompt and log into your Self-Service Analytics Server (via Secure Shell or SSH).
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From your Linux prompt, run the RTS script:
Enable RTS After Upgrading Self-Service Analytics
If you are upgrading your Self-Service Analytics Server to the current release version, that version’s RTS demo source is deleted during the process and the current version is installed. You need to activate RTS following the same steps outlined above.Disable the Real Time Sales Demo Data Source
To disable the Real Time Sales demo source, do the following:- Log in as an admin user.
- Select the Connectors tab.
- Go to the Connectors list in the bottom half of the Connectors page.
- Locate the RTS connector in the Connectors list.
- Clear the checkbox in the Enabled column associated with the RTS connector.