Request and Apply a New License Key

Your software notifies you when your license key is about to expire. This section describes what you must do before reaching out to Application Support to request a new license key.

Self-Service Analytics notifies you when your license key is about to expire.

Use the DevNet License Manager to obtain license keys. These are provided to the person in your organization we term the License POC (Point of Contact). If you do not know who your License POC is, please reach out to your Account Manager.

When a Self-Service Analytics standard or trial license expires, only system administrators can log in (to update the license). Regular users are shown a message that the license has expired.

To manage your license keys, see:

• Manage License Keys in the UI
• Manage License Keys Using the Licensing API
• Manage License Keys Using Configuration Properties or Environment Variables

Manage License Keys in the UI

Apply a new license key:

1. In the environment for you which you need a new license key, log in system admin or a member of the Supervisors group.

2. Select License from the menu. The Manage License page appears.

   

   This screen shows your current Self-Service Analytics instance ID and its current expiration date.

   If you select Download Current Key, your current license key is downloaded in a license.key file.

3. Select Download Instance Token. A .tok file is downloaded to your computer.

4. Log into DevNet and visit the License Management page to create a license file. You do this by assigning one of your license keys to a specific instance of Self-Service Analytics, by uploading the .tok file from the previous step. DevNet generates a license.key file, and downloads the file to your machine.

5. Browse to find the license key you just downloaded. Then, select Submit. Self-Service Analytics applies the new license to your instance.

Manage License Keys Using the Licensing API

Endpoint	Method	Description
/api/license	GET	Returns license information for the instance.
	POST	Updates license information for the instance

API documentation is provided in your environment at this link: https://<Self-Service Analytics-URL>/composer/swagger-ui.html.

If a problem occurs, contact your sales or technical support representative.

Manage License Keys Using Configuration Properties or Environment Variables

Add your license keys and installation id to zoomdata.properties. Format the variables as shown below:

zoomdata.license.key=<value>
zoomdata.installation.id=<value>

License information provided via configuration properties or environment variables have a higher priority than keys stored in the database previously provided via API or user interface. If you attempt to change the keys using the API in an environment where licensing information from configuration properties or environment variables are in use, Self-Service Analytics returns a failure message. Update the license key in the configuration files instead.

For more information about extending licensing to a Kubernetes deployment, see Apply Licenses.